Give it your knowledge.
Choose a voice, define the instructions, and add approved answers about your business.
01 / CONFIGURE
Every conversation.
A clear next step.
A voice that welcomes. Intelligence that understands. Build AI agents that answer calls, use your business knowledge, and bring the right work to your team.
Sophea voice agents
Your knowledge. Your instructions. Your control.
- Natural voice experiences
- Your approved knowledge
- Test before you publish
Built for conversations. Designed for your business.
A conversation with purpose
Let your voice do more.
From the first question to the next action, give every call a place in your business.
AI receptionist
The first hello. The right next step.
Give callers a helpful first point of contact. Your agent answers everyday questions from approved knowledge and captures the details your team needs to follow up.
- A voice and greeting that fit your business
- Answers grounded in your approved information
- Clear call records for your team
Sophea VoiceExample conversationRequest capturedReady for a team follow-up
An illustrative example, not a recorded call.
From idea to first hello
Your agent. Your way.
Shape the experience in Agent Studio, then put a tested version into service.
Have a conversation.
Try your agent in a private browser session. Review what it said and refine the experience.
02 / TEST
Go live with confidence.
Verify and publish the tested version. Connect your configured phone numbers and review the calls.
03 / PUBLISH
Keep people in control. Review conversations, manage follow-ups and confirm appointments in one workspace.
Explore the workspaceConnected to your business
The conversation
is only the beginning.
Connect supported CRM and helpdesk accounts for contact lookup and ticket status. Bring your team’s Outlook appointment workflow into the same place.
Connect an account once. Choose the skills each agent can use. Test and publish when you’re ready.
Explore integrations- HubSpotCRM
- SalesforceCRM
- FreshdeskHelpdesk
- ZendeskHelpdesk
- Microsoft 365Outlook appointments
CRM skills are read-only. Outlook bookings are confirmed by your team. Availability depends on your connected accounts and setup.
Good questions